Zoho SalesIQ

Integrate Zoho SalesIQ with 2800+ apps and services

Supercharge your Zoho SalesIQ support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Gmail to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Conversation Created
Trigger new event when a new conversation is created.
Create Article
Create a new article. [See the documentation](https://www.zoho.com/salesiq/help/developer-section/create-articles-v2.html)
Get Visitor Feedback
Retrieve visitor feedback by conversation ID. [See the documentation](https://www.zoho.com/salesiq/help/developer-section/get-a-visitor-feedback-v2.html)
List Feedback
Retrieve a list of feedback from website visitors. [See the documentation](https://www.zoho.com/salesiq/help/developer-section/visitor-feedback-v2.html)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoho SalesIQ

Zoho SalesIQ empowers support teams with live chat and analytics to enhance customer communication and engagement throughout the customer lifecycle.

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Zoho SalesIQ

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zoho SalesIQ integration in Ayudo?

To use Zoho SalesIQ integration in Ayudo, add the Zoho SalesIQ node to your workflow. Authenticate using your Zoho SalesIQ API key or OAuth credentials. You can create support tickets from Zoho SalesIQ events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho SalesIQ data in support conversations.

Do I need any special permissions or API keys to integrate Zoho SalesIQ with Ayudo?

Yes, you need an API key or OAuth credentials from Zoho SalesIQ. These can be found in the Zoho SalesIQ settings under API settings. Ensure your credentials have access to chat history, visitor data, and event notifications for full support automation capabilities. Admin access is recommended for seamless integration.

Can I combine Zoho SalesIQ with other apps in Ayudo workflows?

Yes! Zoho SalesIQ works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Zoho SalesIQ event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and responsiveness.

What are some common use cases for Zoho SalesIQ integrations with Ayudo?

Common use cases include auto-creating support tickets from Zoho SalesIQ events, syncing customer data between Zoho SalesIQ and support tools, triggering AI agent responses based on Zoho SalesIQ activities, sending proactive support messages via voice/text agents, and updating Zoho SalesIQ records after support conversations. These actions streamline support operations and enhance customer interactions.

How does Ayudo's pricing model benefit me when integrating Zoho SalesIQ?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Zoho SalesIQ automation cost-effective as your support volume scales, emphasizing support team scalability.

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