Drift

Integrate Drift with 2800+ apps and services

Supercharge your Drift experience by connecting with over 2800 popular apps. Utilize AI-powered automation to build smart workflows, streamline communication, and enhance business productivity like never before.

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Explore Triggers and Actions

New Conversation

Trigger new when a new conversation is started in Drift. [See the documentations](https://devdocs.drift.com/docs/retrieve-a-conversation)

New Message in Conversation

Trigger new event when a message is received in a specific Drift conversation. [See the documentations](https://devdocs.drift.com/docs/retrieve-a-conversations-messages)

Create Contact

Creates a contact in Drift. [See the documentation](https://devdocs.drift.com/docs/creating-a-contact).

Delete Contact

Deletes a contact in Drift by ID or email. [See the documentation](https://devdocs.drift.com/docs/removing-a-contact).

Get Contact

Retrieves a contact in Drift by ID or email. [See the documentation](https://devdocs.drift.com/docs/retrieving-contact)

Update Contact

Updates a contact in Drift using ID or email. Only changed attributes will be updated. [See Drift API documentation](https://devdocs.drift.com/docs/updating-a-contact)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How to set up Drift integration in Ayudo?

To set up Drift integration, log into Ayudo, authenticate Drift via API keys, and configure your desired workflow. Follow on-screen prompts to link Drift with other apps.

What are the required permissions or API keys?

You need Drift API keys, which can be found in your Drift account settings under 'API & Integrations'. Ensure you have admin access for setup.

How can I combine Drift with other apps?

Integrate Drift with apps like Slack, Salesforce, and HubSpot. Create workflows that, for example, notify your team in Slack when a new lead arrives in Drift.

What are common use cases for Drift integration?

Automate lead management, sync CRM data, enhance customer support, and trigger marketing campaigns instantly when leads engage with your chat.

What are Ayudo's pricing benefits?

Ayudo offers flexible, usage-based pricing, allowing you to pay for what you use, unlike traditional per-seat models, maximizing cost efficiency.

Integrate Drift with 2800+ apps and services

Explore Triggers and Actions

How it works

Popular App Usecases

About Drift

Drift

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Frequently asked questions

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