Infobip

Integrate Infobip with 2800+ apps and services

Supercharge your Infobip experience by connecting it with over 2800 popular apps. Harness AI-powered automation to build smart workflows that streamline communication, boost productivity, and drive business growth.

Explore Triggers and Actions

New SMS Message (Instant)
Trigger new event when a new SMS message is received.
New Whatsapp Message (Instant)
Trigger new event when a new message is received on Whatsapp.
Send SMS
Sends an SMS message to a specified number. [See the documentation](https://www.infobip.com/docs/api)
Send WhatsApp Text Message
Sends a WhatsApp text message to a specified number. [See the documentation](https://www.infobip.com/docs/api#channels/whatsapp/send-whatsapp-text-message)
Send Viber Text Message
Send a text message to multiple recipients via Viber. [See the documentation](https://www.infobip.com/docs/api/channels/viber/viber-business-messages/send-viber-messages)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Infobip

Infobip is a multi-channel communications platform that enables businesses to engage customers seamlessly across various channels, enhancing customer experience and engagement.

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Infobip

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How to set up Infobip integration in Ayudo?

To set up your Infobip integration in Ayudo, navigate to the integrations page, authenticate your Infobip account using your API key, and follow the step-by-step workflow setup guide.

What permissions or API keys are required for Infobip?

You'll need your Infobip API key for authentication. You can find this key in your Infobip account settings under the API section.

How can I combine Infobip with other apps?

You can integrate Infobip with apps like Salesforce, Slack, and Google Sheets to automate tasks such as sending notifications, logging interactions, or updating customer data across platforms.

What are some common use cases for Infobip automation?

Common automation scenarios include sending SMS alerts for new leads, automating customer follow-ups via email, and integrating chatbots for instant customer support.

What are Ayudo's pricing benefits?

Ayudo offers flexible usage-based pricing, allowing you to pay only for what you use, compared to traditional per-seat models, making it cost-effective for scaling businesses.

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