Supercharge your Microsoft 365 People support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations, delivering instant responses.
Microsoft 365 People empowers support teams by managing contacts and communications efficiently, enhancing service delivery and customer interactions.
To use Microsoft 365 People integration in Ayudo, add the Microsoft 365 People node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Microsoft 365 People events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Microsoft 365 People data in support conversations.
You'll need OAuth credentials from Microsoft 365 People's settings. Ensure you have permissions to access contacts and groups. Admin access might be required for full setup. Ensure your credentials have access to all necessary resources for full support automation capabilities.
Yes! Microsoft 365 People works seamlessly with Zendesk, Intercom, Slack, Freshdesk, and Gmail. For example, when a high-value Microsoft 365 People event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance your support operations.
Common use cases include auto-creating support tickets from Microsoft 365 People events, syncing customer data between Microsoft 365 People and support tools, triggering AI agent responses based on Microsoft 365 People activities, sending proactive support messages via voice/text agents, and updating Microsoft 365 People records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Microsoft 365 People automation cost-effective as your support volume scales.
