Supercharge your Microsoft Dynamics 365 Sales support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.
Microsoft Dynamics 365 Sales is an AI-powered CRM solution that enhances support operations by streamlining customer communications and service delivery.
To use Microsoft Dynamics 365 Sales integration in Ayudo, add the Microsoft Dynamics 365 Sales node to your workflow. Authenticate using your OAuth credentials. You can create support tickets from Microsoft Dynamics 365 Sales events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Microsoft Dynamics 365 Sales data in support conversations.
You need OAuth credentials from Microsoft Dynamics 365 Sales, which can be found in the app's settings. Ensure you have permissions for data access, customer management, and event tracking. Admin access may be necessary to grant these permissions. Ensure your credentials have access to customer and event data for full support automation capabilities.
Yes! Microsoft Dynamics 365 Sales works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Microsoft Dynamics 365 Sales event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows keep your support operations efficient and responsive.
Common use cases include auto-creating support tickets from Microsoft Dynamics 365 Sales events, syncing customer data with Zendesk, triggering AI agent responses based on sales activities, sending proactive support messages via voice/text agents, and updating Dynamics 365 records after support conversations. Each process is action-oriented, streamlining your support workflows.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without extra costs. This makes Microsoft Dynamics 365 Sales automation cost-effective as your support volume scales, emphasizing team scalability.
