Supercharge your Microsoft Teams Bot support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.
Microsoft Teams Bot automates support conversations, enhancing customer communication and service delivery for support teams.
To use Microsoft Teams Bot integration in Ayudo, add the Microsoft Teams Bot node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Microsoft Teams Bot events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Microsoft Teams Bot data in support conversations.
You will need OAuth credentials, which can be found in Microsoft Teams Bot's settings. Required permissions include reading and writing messages, accessing user profiles, and managing chat sessions. Admin access may be necessary to retrieve these credentials. Ensure your credentials have access to chat data for full support automation capabilities.
Yes! Microsoft Teams Bot works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Microsoft Teams Bot event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing support operations.
Common use cases include auto-creating support tickets from Microsoft Teams Bot events, syncing customer data between Microsoft Teams Bot and support tools, triggering AI agent responses based on Microsoft Teams Bot activities, sending proactive support messages via voice/text agents, and updating Microsoft Teams Bot records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Microsoft Teams Bot automation cost-effective as your support volume scales.
