MixMax

Integrate MixMax with 2800+ apps and services

Supercharge your MixMax support workflows with Ayudo's AI-powered agents. Seamlessly connect to Zendesk, Slack, and Gmail to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Contact Group
Trigger new event when a new contact group is created. [See docs here](https://developer.mixmax.com/reference/contactgroups)
New Contact
Trigger new event when a new contact is created. [See docs here](https://developer.mixmax.com/reference/contacts)
Create Contact Group
Create a contact group. [See the docs here](https://developer.mixmax.com/reference/contactgroups-1)
Create Contact
Create one contact. [See the docs here](https://developer.mixmax.com/reference/contacts-1)
Get Contacts
Lists all your Mixmax Contacts (ie people you've emailed using Mixmax). Does not currently return contacts shared with you via shared contact groups (a performance limitiation). [See the docs here](https://developer.mixmax.com/reference/contacts)
Get Contact Groups
Contact groups that you have access to (either that you have created, or that have been shared with you). [See the docs here](https://developer.mixmax.com/reference/contactgroups)
Search Contacts
Search for matching contacts. This API queries across different sources including mixmax, google directory, and salesforce (contacts, leads, accounts, and opportunities). [See the docs here](https://developer.mixmax.com/reference/contactsquery)
Update Contact
Update a specific contact. [See the docs here](https://developer.mixmax.com/reference/contactsid-1)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About MixMax

MixMax is the leading sales engagement platform for Gmail, enhancing customer communication and streamlining support operations.

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up MixMax integration in Ayudo?

To use MixMax integration in Ayudo, add the MixMax node to your workflow and authenticate using your API key from MixMax. You can create support tickets from MixMax events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle MixMax data in support conversations.

Do I need any special permissions or API keys to integrate MixMax with Ayudo?

You'll need an API key from MixMax, which can be found in your MixMax account settings. Ensure you have permissions to access email and event data, and admin access may be required for certain configurations. Ensure your credentials have access to communication and support resources for full support automation capabilities.

Can I combine MixMax with other apps in Ayudo workflows?

Yes! MixMax works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value MixMax event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency, not just automate processes.

What are some common use cases for MixMax integrations with Ayudo?

Common use cases include auto-creating support tickets from MixMax events, syncing customer data between MixMax and support tools, triggering AI agent responses based on MixMax activities, sending proactive support messages via voice/text agents, and updating MixMax records after support conversations. Each use case is designed to improve support operations.

How does Ayudo's pricing model benefit me when integrating MixMax?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI interactions, allowing your team to handle more conversations without additional costs, making MixMax automation cost-effective as your support volume scales.

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