Supercharge your Mocean API support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Shopify to resolve tickets faster, automate customer conversations, and deliver instant responses.
Mocean API empowers support teams with global SMS communication, enhancing customer interactions and improving service delivery.
To use Mocean API integration in Ayudo, add the Mocean API node to your workflow. Authenticate using your API key. You can create support tickets from Mocean API events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Mocean API data in support conversations.
You'll need an API key from Mocean API's settings. Ensure you have permissions for sending and receiving messages, and accessing communication logs. Admin access is required to set up these permissions. Ensure your credentials have access to communication resources for full support automation capabilities.
Yes! Mocean API works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Mocean API event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from Mocean API events, syncing customer data between Mocean API and support tools, triggering AI agent responses based on Mocean API activities, sending proactive support messages via voice/text agents, and updating Mocean API records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Mocean API automation cost-effective as your support volume scales.
