To use MSG91 integration in Ayudo, add the MSG91 node to your workflow. Authenticate using an API key from MSG91. You can create support tickets from MSG91 events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle MSG91 data in support conversations.

You'll need an API key from MSG91, found in the API section of MSG91's settings. Ensure the key has permissions for sending messages, accessing contacts, and viewing reports. Admin access might be necessary to manage these settings. Ensure your credentials have access to message and contact resources for full support automation capabilities.

Yes! MSG91 works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value MSG91 event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance and streamline support operations.

Common use cases include auto-creating support tickets from MSG91 events, syncing customer data between MSG91 and support tools, triggering AI agent responses based on MSG91 activities, sending proactive support messages via voice/text agents, and updating MSG91 records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes MSG91 automation cost-effective as your support volume scales.