Nutshell

Integrate Nutshell with 2800+ apps and services

Supercharge your Nutshell support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Gmail to resolve tickets faster and automate customer conversations, delivering instant responses.

Explore Triggers and Actions

New Lead Won
Trigger new event when a lead is won.
New Lead
Trigger new event when a new lead is created.
New Person Profile Created
Trigger new event when a new person profile is created.
Create Company
Creates a new company within Nutshell. [See the documentation](https://developers.nutshell.com/detail/class_core.html#a491d4330ca35e5403edd48a2cfd3b275)
Create Contact
Creates a new contact. [See the documentation](https://developers.nutshell.com/detail/class_core.html#a4b40d4fe9c7b8ddfd7231aca65cd1556)
Create Lead
Initiates a new lead within Nutshell. [See the documentation](https://developers.nutshell.com)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Nutshell

Nutshell is a CRM that empowers support teams to streamline communication and service delivery, enhancing collaboration to win more deals.

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Nutshell

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Nutshell integration in Ayudo?

To use Nutshell integration in Ayudo, add the Nutshell node to your workflow. Authenticate using OAuth credentials to enable actions like creating support tickets from Nutshell events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Nutshell data in support conversations.

Do I need any special permissions or API keys to integrate Nutshell with Ayudo?

You need OAuth credentials for integration. Obtain them from Nutshell's settings under 'API Access.' Ensure permissions include reading and writing data and managing events. Admin access may be required. Ensure your credentials have access to customer data and event logs for full support automation capabilities.

Can I combine Nutshell with other apps in Ayudo workflows?

Yes! Nutshell works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Nutshell event occurs → create a Zendesk ticket → notify your team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

What are some common use cases for Nutshell integrations with Ayudo?

Common use cases include auto-creating support tickets from Nutshell events, syncing customer data between Nutshell and support tools, triggering AI agent responses based on Nutshell activities, sending proactive support messages via voice/text agents, and updating Nutshell records after support conversations.

How does Ayudo's pricing model benefit me when integrating Nutshell?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs, making Nutshell automation cost-effective as support volume scales.

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