OneSignal (REST API) Integration for Support Teams

Explore Triggers and Actions

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Add Device

Create Notification

Create a notification. [See docs here](https://documentation.onesignal.com/reference/create-notification)

Get Device

Get a specific device. [See docs here](https://documentation.onesignal.com/reference/view-device)

Get Devices

Get all devices. [See docs here](https://documentation.onesignal.com/reference/view-devices)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up OneSignal (REST API) integration in Ayudo?

To use OneSignal (REST API) integration in Ayudo, add the OneSignal (REST API) node to your workflow. Authenticate using an API key. You can create support tickets from OneSignal (REST API) events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle OneSignal (REST API) data in support conversations.

Do I need any special permissions or API keys to integrate OneSignal (REST API) with Ayudo?

You'll need an API key from OneSignal (REST API) settings. Ensure your credentials have permissions to read and send notifications. Admin access may be required for full integration. Ensure your credentials have access to notification resources for full support automation capabilities.

Can I combine OneSignal (REST API) with other apps in Ayudo workflows?

Yes! OneSignal (REST API) works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value OneSignal (REST API) event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, enhancing support efficiency.

What are some common use cases for OneSignal (REST API) integrations with Ayudo?

Common support workflows include auto-creating support tickets from OneSignal (REST API) events, syncing customer data between OneSignal (REST API) and support tools, triggering AI agent responses based on OneSignal (REST API) activities, sending proactive support messages via voice/text agents, and updating OneSignal (REST API) records after support conversations.

How does Ayudo's pricing model benefit me when integrating OneSignal (REST API)?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes OneSignal (REST API) automation cost-effective as your support volume scales.

Integrate OneSignal (REST API) with 2800+ apps and services

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About OneSignal (REST API)

OneSignal (REST API)

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AI That Works for Support Teams