To use Parma integration in Ayudo, add the Parma node to your workflow and authenticate using your API key. You can then create support tickets from Parma events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle Parma data in support conversations.

You will need an API key from Parma, which can be found in Parma's settings under 'API Access'. Ensure that your credentials have permissions to access customer data, ticket creation, and communication logs. Admin access may be required. Ensure your credentials have access to customer records for full support automation capabilities.

Yes! Parma works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Parma event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing customer support operations.

Common use cases include auto-creating support tickets from Parma events, syncing customer data between Parma and support tools, triggering AI agent responses based on Parma activities, sending proactive support messages via voice/text agents, and updating Parma records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Parma automation cost-effective as your support volume scales.