Phaxio

Integrate Phaxio with 2800+ apps and services

Supercharge your Phaxio support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations with ease.

Explore Triggers and Actions

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Send Fax
Sends a fax. [See docs here](https://www.phaxio.com/docs/api/v2.1/faxes/create_and_send_fax)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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About Phaxio

Phaxio is crucial for customer support teams, enabling seamless fax communication to enhance service delivery and streamline operations.

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Phaxio

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Frequently asked questions

How can I set up Phaxio integration in Ayudo?

To use Phaxio integration in Ayudo, add the Phaxio node to your workflow. Authenticate using your API key, available in Phaxio's settings. You can create support tickets from Phaxio events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Phaxio data in support conversations.

Do I need any special permissions or API keys to integrate Phaxio with Ayudo?

You'll need an API key from Phaxio, which can be found in your account settings. Ensure you have permissions to access fax resources and API functions. Admin access might be required for setup. Ensure your credentials have access to fax communications for full support automation capabilities.

Can I combine Phaxio with other apps in Ayudo workflows?

Yes! Phaxio works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Phaxio event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency.

What are some common use cases for Phaxio integrations with Ayudo?

Common use cases include auto-creating support tickets from Phaxio events, syncing customer data between Phaxio and support tools, triggering AI agent responses based on Phaxio activities, sending proactive support messages via voice/text agents, and updating Phaxio records after support conversations.

How does Ayudo's pricing model benefit me when integrating Phaxio?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Phaxio automation cost-effective as your support volume scales.

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