Phone.com

Integrate Phone.com with 2800+ apps and services

Supercharge your Phone.com support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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About Phone.com

Phone.com is vital for support teams, offering robust communication tools that enhance customer interactions and streamline service delivery.

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Phone.com

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Frequently asked questions

How can I set up Phone.com integration in Ayudo?

To use Phone.com integration in Ayudo, add the Phone.com node to your workflow. Authenticate using your Phone.com API key. You can create support tickets from Phone.com events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Phone.com data in support conversations.

Do I need any special permissions or API keys to integrate Phone.com with Ayudo?

Yes, you'll need your Phone.com API key, which you can find in the Phone.com settings under 'API Access'. Ensure your API key has permissions for call management and data sync, and admin access may be required. Ensure your credentials have access to call logs and contact data for full support automation capabilities.

Can I combine Phone.com with other apps in Ayudo workflows?

Yes! Phone.com works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Phone.com event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and customer engagement.

What are some common use cases for Phone.com integrations with Ayudo?

Common use cases include auto-creating support tickets from Phone.com events, syncing customer data between Phone.com and support tools, triggering AI agent responses based on Phone.com activities, sending proactive support messages via voice/text agents, and updating Phone.com records after support conversations.

How does Ayudo's pricing model benefit me when integrating Phone.com?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Phone.com automation cost-effective as your support volume scales.

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