Supercharge your Pidj support workflows with Ayudo's AI-powered agents. Seamlessly connect to Zendesk, Slack, and Intercom to resolve tickets faster and automate customer conversations, delivering instant responses across channels.
Pidj is a robust SMS service for businesses, essential for customer support teams to enhance communication and streamline service delivery.
To use Pidj integration in Ayudo, add the Pidj node to your workflow. Authenticate using Pidj's API key, available in your Pidj settings. You can create support tickets from Pidj events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pidj data in support conversations.
Yes, you need an API key available in Pidj's settings. Ensure you have permissions to access messaging and customer data. Admin access might be required. Ensure your credentials have access to communication logs for full support automation capabilities.
Yes! Pidj works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Pidj event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, making your support workflows robust and efficient.
Common use cases include auto-creating support tickets from Pidj events, syncing customer data between Pidj and support tools, triggering AI agent responses based on Pidj activities, sending proactive support messages via voice/text agents, and updating Pidj records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This makes Pidj automation cost-effective as your support volume scales, emphasizing support team scalability.
