To use Planhat integration in Ayudo, add the Planhat node to your workflow. Authenticate using your Planhat API key. You can create support tickets from Planhat events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Planhat data in support conversations.

You will need your Planhat API key, found in Planhat's settings under 'API Access.' Ensure you have permissions to access customer data, event triggers, and communication settings. Admin access may be required. Ensure your credentials have access to customer data and communication triggers for full support automation capabilities.

Yes! Planhat works seamlessly with Zendesk, Intercom, Slack, Freshdesk, and Gmail. For instance, when a high-value Planhat event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance customer support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Planhat events, syncing customer data between Planhat and support tools, triggering AI agent responses based on Planhat activities, sending proactive support messages via voice/text agents, and updating Planhat records after support conversations. Each use case is designed to enhance support efficiency.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Planhat automation cost-effective as your support volume scales.