Plivo

Integrate Plivo with 2800+ apps and services

Supercharge your Plivo support workflows with Ayudo's AI-powered agents. Connect seamlessly with Slack, Zendesk, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your support team's efficiency.

Explore Triggers and Actions

New Completed Call
Trigger new event when a call is completed. [See the docs](https://www.plivo.com/docs/voice/api/call#retrieve-all-calls).
New SMS Received (Instant)
Trigger new event when a new SMS is received. [See the docs](https://www.plivo.com/docs/sms/api/message#send-a-message).
Make A Call
Makes a call. [See the docs](https://www.plivo.com/docs/voice/api/call#make-a-call).
Plays An Audio
Plays audio on a call. [See the docs](https://www.plivo.com/docs/voice/api/call/play-audio-on-calls#play-audio-on-a-call).
Send MMS
Sends an MMS message to a phone number. [See the docs](https://www.plivo.com/docs/sms/api/message#send-a-message).
Send SMS
Sends an SMS message to a phone number. [See the docs](https://www.plivo.com/docs/sms/api/message#send-a-message).
Speak Text
Speaks a text to the caller. [See the docs](https://www.plivo.com/docs/voice/api/call/speak-text-on-calls#speak-text-on-a-call).

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Plivo

Plivo is a powerful SMS and Voice API platform that enhances customer communication, enabling support teams to streamline service delivery and engage effectively.

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Plivo integration in Ayudo?

To use Plivo integration in Ayudo, add the Plivo node to your workflow and authenticate using your API key. You can create support tickets from Plivo events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Plivo data in support conversations.

Do I need any special permissions or API keys to integrate Plivo with Ayudo?

To integrate Plivo with Ayudo, you'll need your API key, found in Plivo's settings. Ensure permissions allow access to SMS and Voice delivery. Admin access may be required to manage integrations fully. Ensure your credentials have access to messaging and voice resources for full support automation capabilities.

Can I combine Plivo with other apps in Ayudo workflows?

Yes! Plivo works seamlessly with Zendesk, Intercom, Slack, and Freshdesk. For example, when a high-value Plivo event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively—making your support workflows more effective.

What are some common use cases for Plivo integrations with Ayudo?

Common use cases include auto-creating support tickets from Plivo events, syncing customer data between Plivo and support tools, triggering AI agent responses based on Plivo activities, sending proactive support messages via voice/text agents, and updating Plivo records after support conversations.

How does Ayudo's pricing model benefit me when integrating Plivo?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Plivo automation cost-effective as your support volume scales.

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