Pumble

Integrate Pumble with 2800+ apps and services

Supercharge your Pumble support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Salesforce, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Channel Created
Trigger new event when a new channel is created in Pumble
New Message in Channel
Trigger new event when a message is posted in the specified channel in Pumble
Create Channel
Create a new channel in Pumble. [See the documentation](https://pumble.com/help/integrations/add-pumble-apps/api-keys-integration/#create-channel)
List Messages
List messages in a channel. [See the documentation](https://pumble.com/help/integrations/add-pumble-apps/api-keys-integration/#list-messages-in-a-channel)
Send Message
Send a message to a channel in Pumble. [See the documentation](https://pumble.com/help/integrations/add-pumble-apps/api-keys-integration/#send-messages)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Pumble

Pumble is a FREE chat app that enhances team communication, critical for efficient customer support operations and streamlined service delivery.

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Pumble

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Pumble integration in Ayudo?

To use Pumble integration in Ayudo, add the Pumble node to your workflow. Authenticate with an API key available in Pumble’s settings. You can create support tickets from Pumble events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pumble data in support conversations.

Do I need any special permissions or API keys to integrate Pumble with Ayudo?

You need an API key from Pumble, found in the settings under 'API Access'. Permissions required include 'Read Messages', 'Send Messages', and 'Access User Data'. Admin access may be necessary to retrieve these credentials. Ensure your credentials have access to message data and user profiles for full support automation capabilities.

Can I combine Pumble with other apps in Ayudo workflows?

Yes! Pumble works seamlessly with Zendesk, Intercom, Slack, Gmail, and other support tools. For example, when a high-value Pumble event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This enables efficient support workflows tailored to your needs.

What are some common use cases for Pumble integrations with Ayudo?

Common use cases include auto-creating support tickets from Pumble events, syncing customer data between Pumble and support tools, triggering AI agent responses based on Pumble activities, sending proactive support messages via voice/text agents, and updating Pumble records after support conversations. Each action enhances support efficiency.

How does Ayudo's pricing model benefit me when integrating Pumble?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Pumble automation cost-effective as your support volume scales.

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