Supercharge your Richpanel support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Richpanel is a help desk software designed to streamline support experiences, enabling teams to efficiently manage customer communication and service delivery.
To use Richpanel integration in Ayudo, add the Richpanel node to your workflow through API key authentication. You can create support tickets from Richpanel events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Richpanel data in support conversations.
You'll need an API key available in Richpanel's settings. Ensure permissions include access to support tickets, customer data, and message automation. Admin access may be required. Ensure your credentials have access to support workflows for full support automation capabilities.
Yes! Richpanel works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Richpanel event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency.
Common use cases include auto-creating support tickets from Richpanel events, syncing customer data between Richpanel and support tools, triggering AI agent responses based on Richpanel activities, sending proactive support messages via voice/text agents, and updating Richpanel records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Richpanel automation cost-effective as your support volume scales.
