Supercharge your RingCentral support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
To use RingCentral integration in Ayudo, add the RingCentral node to your workflow and authenticate using an API key. You can create support tickets from RingCentral events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle RingCentral data in support conversations.
You'll need an API key from RingCentral, which can be found in your RingCentral account settings. Ensure you have permissions for phone and messaging services, and admin access is recommended. Ensure your credentials have access to communication data for full support automation capabilities.
Yes! RingCentral works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value RingCentral event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from RingCentral events, syncing customer data between RingCentral and support tools, triggering AI agent responses based on RingCentral activities, sending proactive support messages via voice/text agents, and updating RingCentral records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This makes RingCentral automation cost-effective as your support volume scales, enabling support team scalability.
