Supercharge your Rinkel support workflows with Ayudo's AI-powered agents. Integrate with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses efficiently.
Rinkel enables seamless business communication, vital for customer support teams to manage calls professionally without extra hardware.
To use Rinkel integration in Ayudo, add the Rinkel node to your workflow and authenticate using an API key. You can create support tickets from Rinkel events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Rinkel data in support conversations.
You'll need an API key, which can be found in Rinkel's settings under API Access. Ensure permissions include call data access and message management. Admin access might be necessary to set these credentials. Ensure your credentials have access to call logs and messages for full support automation capabilities.
Yes! Rinkel works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Rinkel event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations by integrating communication and CRM tools.
Common use cases include auto-creating support tickets from Rinkel events, syncing customer data between Rinkel and support tools, triggering AI agent responses based on Rinkel activities, sending proactive support messages via voice/text agents, and updating Rinkel records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your team to handle more conversations without additional costs. This makes Rinkel automation cost-effective as your support volume scales.
