Salesmate

Integrate Salesmate with 2800+ apps and services

Supercharge your Salesmate support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations, offering instant responses across multiple channels.

Explore Triggers and Actions

New Contact
Trigger new event when a new contact is created.
New Deal
Trigger new event when a new deal is created.
Add Contact
This API is used to add a contact. [See docs here](https://apidocs.salesmate.io/#b768facc-930f-4f93-b9a7-a26a0875b6b0)
Add Deal
This API is used to add a deal. [See docs here](https://apidocs.salesmate.io/#fc738a12-8757-46aa-8625-3379fa205377)
Update Contact
This API is used to update a contact's details. [See docs here](https://apidocs.salesmate.io/#72ca69e0-e70d-4fc5-837b-a758963300b3)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Salesmate

Salesmate is a CRM that centralizes customer interactions, empowering support teams to streamline communication and enhance service delivery.

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Salesmate

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Salesmate integration in Ayudo?

To use Salesmate integration in Ayudo, add the Salesmate node to your workflow. Authenticate using your API key available in Salesmate settings. You can create support tickets from Salesmate events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Salesmate data in support conversations.

Do I need any special permissions or API keys to integrate Salesmate with Ayudo?

You'll need an API key, which can be found in Salesmate's settings under API access. Ensure you have permissions to read and write customer and ticket data. Admin access may be required for setup. Ensure your credentials have access to customer and ticket resources for full support automation capabilities.

Can I combine Salesmate with other apps in Ayudo workflows?

Yes! Salesmate works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Salesmate event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing support operations rather than generic automation.

What are some common use cases for Salesmate integrations with Ayudo?

Common use cases include auto-creating support tickets from Salesmate events, syncing customer data between Salesmate and support tools, triggering AI agent responses based on Salesmate activities, sending proactive support messages via voice/text agents, and updating Salesmate records after support conversations.

How does Ayudo's pricing model benefit me when integrating Salesmate?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Salesmate automation cost-effective as your support volume scales.

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