Supercharge your Sendbird support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.
Sendbird provides messaging-as-a-service, essential for customer support teams to enhance real-time communication and improve service delivery.
To use Sendbird integration in Ayudo, add the Sendbird node to your workflow. Authenticate using your API key. You can create support tickets from Sendbird events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle Sendbird data in support conversations.
You will need an API key from Sendbird. Retrieve it from your Sendbird dashboard under 'Settings'. Ensure your credentials have access to message read/write permissions and user management. Admin access may be required. Ensure your credentials have access to these specific resources for full support automation capabilities.
Yes! Sendbird works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Sendbird event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This ensures a robust support-first workflow.
Common use cases include auto-creating support tickets from Sendbird events, syncing customer data between Sendbird and support tools, triggering AI agent responses based on Sendbird activities, sending proactive support messages via voice/text agents, and updating Sendbird records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Sendbird automation cost-effective as your support volume scales.
