SignalWire

Integrate SignalWire with 2800+ apps and services

Supercharge your SignalWire support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses for outstanding support operations.

Explore Triggers and Actions

New Phone Call
Triggers an event when a new phone call has been logged
New Text Message
Trigger new event when a new text message arrives
Create Video Conference
Creates a video conference on SignalWire. [See the documentation](https://developer.signalwire.com/rest/create-a-video-conference)
Validate Phone Number
Validates a given phone number. Can optionally include carrier and caller ID information. [See the documentation](https://developer.signalwire.com/rest/phone-number-lookup)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About SignalWire

SignalWire provides essential video, voice, and messaging APIs, empowering support teams to enhance their customer communication and service delivery.

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SignalWire

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up SignalWire integration in Ayudo?

To use SignalWire integration in Ayudo, add the SignalWire node to your workflow. Authenticate using your API key from SignalWire. You can create support tickets from SignalWire events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SignalWire data in support conversations.

Do I need any special permissions or API keys to integrate SignalWire with Ayudo?

You will need an API key from SignalWire, which can be found in your account settings under API credentials. Ensure you have permissions to access messaging, voice, and event data. Admin access might be required to set these credentials. Ensure your credentials have access to voice and messaging resources for full support automation capabilities.

Can I combine SignalWire with other apps in Ayudo workflows?

Yes! SignalWire works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value SignalWire event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively, creating a robust support-centric workflow.

What are some common use cases for SignalWire integrations with Ayudo?

Common use cases include auto-creating support tickets from SignalWire events, syncing customer data between SignalWire and support tools, triggering AI agent responses based on SignalWire activities, sending proactive support messages via voice/text agents, and updating SignalWire records after support conversations.

How does Ayudo's pricing model benefit me when integrating SignalWire?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes SignalWire automation cost-effective as your support volume scales.

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