To use SimpleTexting integration in Ayudo, add the SimpleTexting node to your workflow. Authenticate using your API key from SimpleTexting. You can create support tickets from SimpleTexting events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SimpleTexting data in support conversations.

You will need an API key from SimpleTexting for integration. Find it in SimpleTexting's settings under 'API Keys'. Ensure permissions for sending messages, accessing contact lists, and reading events. Admin access is required for setup. Ensure your credentials have access to message and contact resources for full support automation capabilities.

Yes! SimpleTexting works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value SimpleTexting event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This ensures your support workflows are dynamic and responsive.

Use cases include auto-creating support tickets from SimpleTexting events, syncing customer data between SimpleTexting and support tools, triggering AI agent responses based on SimpleTexting activities, sending proactive support messages via voice/text agents, and updating SimpleTexting records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes SimpleTexting automation cost-effective as your support volume scales.