Slack Bot

Integrate Slack Bot with 2800+ apps and services

Supercharge your Slack Bot support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Intercom to resolve tickets faster and automate customer conversations, ensuring instant responses and seamless support operations.

Explore Triggers and Actions

New Direct Message
Trigger new event when a message is posted in a direct message channel (Bot). To open a conversation, use the Pipedream Action "Send a Direct Message" to send a message from the Bot, or enable direct messages to the Bot in your App Settings (Settings->App Home->Show Tabs->Messages Tab), and send a direct message to the Bot.
New Message In Channel
Trigger new event when a new message is posted to a public, private or group channel (Bot)
Send Message Using Block Kit
Send a message using Slack's Block Kit UI framework to a channel, group or user (Bot). See [postMessage](https://api.slack.com/methods/chat.postMessage) or [scheduleMessage](https://api.slack.com/methods/chat.scheduleMessage) docs here
Add Emoji Reaction
Add an emoji reaction to a message. [See the documentation](https://api.slack.com/methods/reactions.add)
Archive Channel
Archive a channel (Bot). [See the documentation](https://api.slack.com/methods/conversations.archive)
Create a Channel
Create a new channel (Bot). [See the documentation](https://api.slack.com/methods/conversations.create)
Delete Message
Delete a message (Bot). [See the documentation](https://api.slack.com/methods/chat.delete)
Delete File
Delete a file (Bot). [See the documentation](https://api.slack.com/methods/files.delete)
Find User by Email
Find a user by matching against their email (Bot). [See the documentation](https://api.slack.com/methods/users.lookupByEmail)
Get File
Return information about a file (Bot). [See the documentation](https://api.slack.com/methods/files.info)
Invite User to Channel
Invite a user to an existing channel (Bot). [See the documentation](https://api.slack.com/methods/conversations.invite)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Slack Bot

Slack Bot allows customer support teams to streamline communication and service delivery, making it essential for efficient support operations.

Similar integrations
No items found.
Connect
Slack Bot
with your compnay's tech stack and create automation workflows

Slack Bot

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Slack Bot integration in Ayudo?

To use Slack Bot integration in Ayudo, add the Slack Bot node to your workflow. Authenticate using OAuth to link your Slack account. You can create support tickets from Slack Bot events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Slack Bot data in support conversations.

Do I need any special permissions or API keys to integrate Slack Bot with Ayudo?

You'll need OAuth credentials to connect Slack Bot with Ayudo. Find these in Slack Bot's settings under API settings. Required permissions include reading messages, sending messages, and interacting with user data. Admin access may be necessary. Ensure your credentials have access to customer interaction data for full support automation capabilities.

Can I combine Slack Bot with other apps in Ayudo workflows?

Yes! Slack Bot works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Slack Bot event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and customer satisfaction.

What are some common use cases for Slack Bot integrations with Ayudo?

Common use cases include auto-creating support tickets from Slack Bot events, syncing customer data between Slack Bot and Zendesk, triggering AI agent responses based on Slack Bot activities, sending proactive support messages via voice/text agents, and updating Slack Bot records after support conversations.

How does Ayudo's pricing model benefit me when integrating Slack Bot?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Slack Bot automation cost-effective as your support volume scales.

Built by folks who built