To use SMS Alert integration in Ayudo, add the SMS Alert node to your workflow. Authenticate using your SMS Alert API key. You can create support tickets from SMS Alert events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SMS Alert data in support conversations.

You will need an API key from SMS Alert. Obtain it from your SMS Alert account settings under API Access. Ensure you have permissions to send messages, view reports, and manage contacts. Admin access may be required to set up the integration. Ensure your credentials have access to message logs for full support automation capabilities.

Yes! SMS Alert works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SMS Alert event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support team's efficiency.

Common use cases include auto-creating support tickets from SMS Alert events, syncing customer data between SMS Alert and support tools, triggering AI agent responses based on SMS Alert activities, sending proactive support messages via voice/text agents, and updating SMS Alert records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes SMS Alert automation cost-effective as your support volume scales.