To use SMS Everyone integration in Ayudo, add the SMS Everyone node to your workflow. Authenticate using your API key found in SMS Everyone settings. You can create support tickets from SMS Everyone events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SMS Everyone data in support conversations.

You will need an API key, which can be found in SMS Everyone's settings under API access. Ensure your credentials have permissions for sending messages, accessing contact lists, and reading event logs. Admin access may be required to configure these settings. Ensure your credentials have access to these resources for full support automation capabilities.

Yes! SMS Everyone works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SMS Everyone event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient support management and customer satisfaction.

Common use cases include auto-creating support tickets from SMS Everyone events, syncing customer data between SMS Everyone and Zendesk, triggering AI agent responses based on SMS Everyone activities, sending proactive support messages via voice/text agents, and updating SMS Everyone records after support conversations. Each use case is designed to enhance support efficiency and customer satisfaction.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making SMS Everyone automation cost-effective as your support volume scales.