To use SMS Magic integration in Ayudo, add the SMS Magic node to your workflow. Authenticate using your SMS Magic API key. You can create support tickets from SMS Magic events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SMS Magic data in support conversations.

You will need an API key from SMS Magic, which can be found in your account settings. Ensure you have permissions to access messaging events and customer data. Admin access may be required to set up integration. Ensure your credentials have access to message logs and contact data for full support automation capabilities.

Yes! SMS Magic works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value SMS Magic event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

Common use cases include auto-creating support tickets from SMS Magic events, syncing customer data between SMS Magic and support tools, triggering AI agent responses based on SMS Magic activities, sending proactive support messages via voice/text agents, and updating SMS Magic records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes SMS Magic automation cost-effective as your support volume scales.