SMS Partner

Integrate SMS Partner with 2800+ apps and services

Supercharge your SMS Partner support workflows with Ayudo's AI-powered agents. Seamlessly connect to Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, ensuring instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About SMS Partner

SMS Partner is a professional SMS platform that enhances customer support operations by streamlining communication and improving service delivery.

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SMS Partner
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SMS Partner

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up SMS Partner integration in Ayudo?

To use SMS Partner integration in Ayudo, add the SMS Partner node to your workflow. Authenticate using an API key provided by SMS Partner. You can create support tickets from SMS Partner events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SMS Partner data in support conversations.

Do I need any special permissions or API keys to integrate SMS Partner with Ayudo?

You'll need an API key from SMS Partner, which can be found in its settings under 'API Access'. Ensure permissions include reading and writing SMS data and managing event triggers. Admin access may be required. Ensure your credentials have access to message and event resources for full support automation capabilities.

Can I combine SMS Partner with other apps in Ayudo workflows?

Yes! SMS Partner works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SMS Partner event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively, making your support workflows more efficient.

What are some common use cases for SMS Partner integrations with Ayudo?

Common use cases include auto-creating support tickets from SMS Partner events, syncing customer data between SMS Partner and support tools, triggering AI agent responses based on SMS Partner activities, sending proactive support messages via voice/text agents, and updating SMS Partner records after support conversations.

How does Ayudo's pricing model benefit me when integrating SMS Partner?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs, making SMS Partner automation cost-effective as your support volume scales.

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