SnatchBot

Integrate SnatchBot with 2800+ apps and services

Supercharge your SnatchBot support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Intercom, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Message Sent
Trigger new event when a new bot message is sent. [See the documentation](https://support.snatchbot.me/reference/get-message)
Post Message
Post a new message and receive a response from your bot. [See the documentation](https://support.snatchbot.me/reference/post-message)
Get Messages
Retrieve a message or a list of messages. [See the documentation](https://support.snatchbot.me/reference/get-message)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About SnatchBot

SnatchBot is a cutting-edge bot builder platform that enhances customer support teams by streamlining multi-channel messaging and improving service delivery.

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SnatchBot

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up SnatchBot integration in Ayudo?

To use SnatchBot integration in Ayudo, add the SnatchBot node to your workflow. Authenticate using an API key. Set up actions like creating support tickets from SnatchBot events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle SnatchBot data in support conversations.

Do I need any special permissions or API keys to integrate SnatchBot with Ayudo?

To integrate SnatchBot with Ayudo, you need an API key found in SnatchBot's settings. Ensure permissions for accessing chat events and customer data are enabled. Admin access may be required to configure these settings. Ensure your credentials have access to chat and data resources for full support automation capabilities.

Can I combine SnatchBot with other apps in Ayudo workflows?

Yes! SnatchBot works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value SnatchBot event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to optimize support operations, not just automate generic processes.

What are some common use cases for SnatchBot integrations with Ayudo?

Common use cases include auto-creating support tickets from SnatchBot events, syncing customer data between SnatchBot and support tools, triggering AI agent responses based on SnatchBot activities, sending proactive support messages via voice/text agents, and updating SnatchBot records after support conversations.

How does Ayudo's pricing model benefit me when integrating SnatchBot?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making SnatchBot automation cost-effective as your support volume scales.

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