Supercharge your tawk.to support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Intercom to resolve tickets faster and automate customer conversations efficiently.
tawk.to empowers customer support teams by providing real-time chat, ticket management, and a self-service help center to enhance communication and service delivery.
To use tawk.to integration in Ayudo, add the tawk.to node to your workflow via API key authentication. You can create support tickets from tawk.to events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle tawk.to data in support conversations.
You will need an API key from tawk.to, which can be found in your account settings. Ensure you have permissions to access chat, ticketing, and contact data. Admin access is required for full integration. Ensure your credentials have access to customer data for full support automation capabilities.
Yes! tawk.to works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value tawk.to event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This integration streamlines support workflows efficiently.
Common use cases include auto-creating support tickets from tawk.to events, syncing customer data between tawk.to and support tools, triggering AI agent responses based on tawk.to activities, sending proactive support messages via voice/text agents, and updating tawk.to records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes tawk.to automation cost-effective as your support volume scales, emphasizing support team scalability.
