To use Telegram integration in Ayudo, add the Telegram node to your workflow. Authenticate with an API key from Telegram's settings. Enable actions like creating support tickets from Telegram events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Telegram data in support conversations.

You will need an API key, which can be found in Telegram's settings under API Development Tools. Required permissions include access to messages and user data. Admin access is necessary to manage these settings. Ensure your credentials have access to all necessary resources for full support automation capabilities.

Yes! Telegram works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Telegram event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency, not just automate tasks.

Common use cases include auto-creating support tickets from Telegram events, syncing customer data with support tools, triggering AI agent responses based on Telegram activities, sending proactive support messages via voice/text agents, and updating Telegram records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Telegram automation cost-effective as your support volume scales.