
Supercharge your TextIt support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations.




TextIt automates SMS and messaging interactions, crucial for effective customer support, enhancing communication and service delivery.

To use TextIt integration in Ayudo, add the TextIt node to your workflow. Authenticate using API key from TextIt settings. You can create support tickets from TextIt events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle TextIt data in support conversations.
You will need an API key, found in TextIt's settings. Ensure permissions for sending messages, managing events, and accessing customer data. Admin access may be required. Ensure your credentials have access to SMS and messaging resources for full support automation capabilities.
Yes! TextIt works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value TextIt event occurs → create a Zendesk ticket → notify team via Slack → have AI agent reach out proactively. These workflows enhance support operations.
Auto-create support tickets from TextIt events, sync customer data between TextIt and support tools, trigger AI agent responses based on TextIt activities, send proactive support messages via voice/text agents, update TextIt records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes TextIt automation cost-effective as your support volume scales.





