Supercharge your Textlocal support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses efficiently.
Textlocal is a bulk SMS marketing service crucial for customer support teams, enabling efficient communication and enhancing service delivery.
To use Textlocal integration in Ayudo, add the Textlocal node to your workflow via API key authentication. You can create support tickets from Textlocal events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Textlocal data in support conversations.
You'll need an API key from Textlocal, obtainable in your Textlocal account settings. Ensure permissions include access to SMS sending, contact lists, and reporting. Admin access is required to adjust settings. Ensure your credentials have access to these resources for full support automation capabilities.
Yes! Textlocal works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Textlocal event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing support efficiency.
Common use cases include auto-creating support tickets from Textlocal events, syncing customer data between Textlocal and support tools, triggering AI agent responses based on Textlocal activities, sending proactive support messages via voice/text agents, and updating Textlocal records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Textlocal automation cost-effective as your support volume scales.
