To use TextMagic integration in Ayudo, add the TextMagic node to your workflow through an API key authentication. You can create support tickets from TextMagic events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle TextMagic data in support conversations.

You'll need an API key from TextMagic, found in your account settings. Ensure permissions include sending and receiving messages and accessing customer data. Admin access may be required to retrieve the API key. Ensure your credentials have access to message logs and customer data for full support automation capabilities.

Yes! TextMagic works seamlessly with Zendesk, Intercom, Slack, Gmail, and Salesforce. For example, when a high-value TextMagic event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance customer support operations.

Common use cases include auto-creating support tickets from TextMagic events, syncing customer data between TextMagic and support tools, triggering AI agent responses based on TextMagic activities, sending proactive support messages via voice/text agents, and updating TextMagic records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making TextMagic automation cost-effective as your support volume scales.