To use TopMessage integration in Ayudo, add the TopMessage node to your workflow. Authenticate via API key, allowing you to create support tickets from TopMessage events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle TopMessage data in support conversations.

You will need an API key from TopMessage, which can be found in its settings under API Access. Ensure you have permissions to access messages, contacts, and support ticket data. Admin access may be required. Ensure your credentials have access to these resources for full support automation capabilities.

Yes! TopMessage works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value TopMessage event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations efficiently.

Auto-creating support tickets from TopMessage events, syncing customer data between TopMessage and support tools, triggering AI agent responses based on TopMessage activities, sending proactive support messages via voice/text agents, and updating TopMessage records after support conversations are common use cases.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making TopMessage automation cost-effective as your support volume scales.