Twenty

Integrate Twenty with 2800+ apps and services

Supercharge your Twenty support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses.

Explore Triggers and Actions

New Record Modified (Instant)
Trigger new event when a record is created, updated, or deleted.
Create, Update, or Delete a Record in Twenty
Create, update, or delete a single record in Twenty. This action allows for dynamic handling of records based on specified action type. [See the documentation](https://api.twenty.com/docs)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Twenty

Twenty is the leading open-source CRM, empowering support teams to streamline operations and enhance customer communication with powerful management tools.

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Twenty

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Twenty integration in Ayudo?

To use Twenty integration in Ayudo, add the Twenty node to your workflow. Authenticate using your API key available in Twenty's settings. You can create support tickets from Twenty events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Twenty data in support conversations.

Do I need any special permissions or API keys to integrate Twenty with Ayudo?

You'll need an API key found in Twenty's settings under 'API Access'. Ensure permissions for customer data and event management are enabled. Admin access is required to configure API settings. Ensure your credentials have access to customer data and event triggers for full support automation capabilities.

Can I combine Twenty with other apps in Ayudo workflows?

Yes! Twenty works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Twenty event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring streamlined support responses.

What are some common use cases for Twenty integrations with Ayudo?

Common use cases include auto-creating support tickets from Twenty events, syncing customer data between Twenty and support tools, triggering AI agent responses based on Twenty activities, sending proactive support messages via voice/text agents, and updating Twenty records after support conversations.

How does Ayudo's pricing model benefit me when integrating Twenty?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Twenty automation cost-effective as your support volume scales.

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