Uchat

Integrate Uchat with 2800+ apps and services

Supercharge your Uchat support workflows with Ayudo's AI-powered agents. Seamlessly connect to Zendesk, Intercom, and Slack to resolve tickets faster and automate customer conversations, delivering instant responses for superior service.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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About Uchat

Uchat empowers customer support teams with versatile communication channels like Facebook Messenger and WhatsApp, enhancing customer interactions and service delivery.

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Uchat

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Uchat integration in Ayudo?

To use Uchat integration in Ayudo, add the Uchat node to your workflow. Authenticate using your API key found in Uchat's settings. Perform actions like creating support tickets from Uchat events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Uchat data in support conversations.

Do I need any special permissions or API keys to integrate Uchat with Ayudo?

You'll need an API key, found in Uchat's settings, to integrate with Ayudo. Ensure your credentials have permissions for messaging, data access, and ticket creation. Admin access might be required. Ensure your credentials have access to customer communication channels for full support automation capabilities.

Can I combine Uchat with other apps in Ayudo workflows?

Yes! Uchat works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Uchat event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing customer support efficiency and responsiveness.

What are some common use cases for Uchat integrations with Ayudo?

Common use cases include auto-creating support tickets from Uchat events, syncing customer data between Uchat and support tools, triggering AI agent responses based on Uchat activities, sending proactive support messages via voice/text agents, and updating Uchat records after support conversations. These actions streamline support operations.

How does Ayudo's pricing model benefit me when integrating Uchat?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Uchat automation cost-effective as your support volume scales.

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