Supercharge your UltraMsg support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Slack, and Intercom to resolve tickets faster and automate customer conversations, delivering instant responses.
UltraMsg, a WhatsApp API provider, streamlines customer support by enhancing communication and service delivery efficiency.
To use UltraMsg integration in Ayudo, add the UltraMsg node to your workflow. Authenticate using an API key from UltraMsg. You can create support tickets from UltraMsg events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle UltraMsg data in support conversations.
You'll need an API key from UltraMsg, available in its settings. Ensure permissions for message access and event handling are granted. Admin access might be required to configure these settings. Ensure your credentials have access to UltraMsg resources for full support automation capabilities.
Yes! UltraMsg works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value UltraMsg event occurs, create a Zendesk ticket, notify the team via Slack, and have AI agents reach out proactively. These workflows enhance support efficiency.
Common use cases include auto-creating support tickets from UltraMsg events, syncing customer data with support tools, triggering AI agent responses based on UltraMsg activities, sending proactive support messages, and updating UltraMsg records post-conversation.
Ayudo uses per-seat pricing ($119-$179/seat/month) ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes UltraMsg automation cost-effective as your support volume scales, enhancing team scalability.
