Supercharge your UniOne support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Intercom, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses efficiently.
UniOne is a reliable email delivery system crucial for enhancing customer communication in support teams, ensuring timely service delivery.
To use UniOne integration in Ayudo, add the UniOne node to your workflow. Authenticate using your API key from UniOne's settings. You can create support tickets from UniOne events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle UniOne data in support conversations.
You need an API key, available in UniOne's settings. Ensure it has permissions to access email events, customer data, and message sending. Admin access may be required. Ensure your credentials have access to email and customer data for full support automation capabilities.
Yes! UniOne works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value UniOne event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively, enhancing your support workflow.
Common use cases include auto-creating support tickets from UniOne events, syncing customer data between UniOne and support tools, triggering AI agent responses based on UniOne activities, sending proactive support messages via voice/text agents, and updating UniOne records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes UniOne automation cost-effective as your support volume scales, emphasizing support team scalability.
