UserVoice

Integrate UserVoice with 2800+ apps and services

Supercharge your UserVoice support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Intercom, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New NPS Ratings
Triggers new NPS ratings submitted through the UserVoice NPS widget. On first run, triggers up to 10 sample NPS ratings users have previously submitted.
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About UserVoice

UserVoice simplifies gathering feedback, making it actionable for support teams to enhance customer communication and streamline service delivery.

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UserVoice
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UserVoice

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up UserVoice integration in Ayudo?

To use UserVoice integration in Ayudo, add the UserVoice node to your workflow. Authenticate using your API key from UserVoice settings. Perform actions like creating support tickets from UserVoice events, syncing customer data, and triggering AI agent conversations. Once connected, your AI agents can automatically handle UserVoice data in support conversations.

Do I need any special permissions or API keys to integrate UserVoice with Ayudo?

You'll need an API key from UserVoice, accessible in their settings under 'API Management'. Ensure permissions for reading and writing data, creating tickets, and managing feedback. Admin access might be required. Ensure your credentials have access to feedback and ticket resources for full support automation capabilities.

Can I combine UserVoice with other apps in Ayudo workflows?

Yes! UserVoice works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value UserVoice event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

What are some common use cases for UserVoice integrations with Ayudo?

Auto-create support tickets from UserVoice events, sync customer data between UserVoice and Zendesk, trigger AI agent responses based on UserVoice activities, send proactive support messages via voice/text agents, and update UserVoice records after support conversations.

How does Ayudo's pricing model benefit me when integrating UserVoice?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making UserVoice automation cost-effective as your support volume scales.

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