To use Vonage integration in Ayudo, add the Vonage node to your workflow and authenticate using your API key. Specific support actions include creating support tickets from Vonage events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Vonage data in support conversations.

Yes, you'll need an API key from your Vonage account settings. Ensure your API key has permissions for call events, SMS, and voice API access. Admin access may be required depending on your Vonage setup. Ensure your credentials have access to contact and communication resources for full support automation capabilities.

Yes! Vonage works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Vonage event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Vonage events, syncing customer data between Vonage and support tools, triggering AI agent responses based on Vonage activities, sending proactive support messages via voice/text agents, and updating Vonage records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Vonage automation cost-effective as your support volume scales.