Supercharge your WhatsApp by Online Live Support support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Salesforce, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.
WhatsApp by Online Live Support is a vital tool for customer support, enabling real-time communication that enhances service delivery and customer satisfaction.
To use WhatsApp by Online Live Support integration in Ayudo, add the WhatsApp by Online Live Support node to your workflow and authenticate using OAuth. You can create support tickets from WhatsApp events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle WhatsApp by Online Live Support data in support conversations.
You'll need an OAuth token, available in WhatsApp by Online Live Support's settings. Ensure permissions for messaging, customer data access, and event triggers are granted. Admin access is required for full setup. Ensure your credentials have access to message history and customer data for full support automation capabilities.
Yes! WhatsApp by Online Live Support works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value WhatsApp event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This integration enhances support operations by ensuring timely responses and streamlined workflows.
Common use cases include auto-creating support tickets from WhatsApp events, syncing customer data between WhatsApp and support tools, triggering AI agent responses based on WhatsApp activities, sending proactive support messages via voice/text agents, and updating WhatsApp records after support conversations. These actions streamline support operations and improve customer interactions.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making WhatsApp by Online Live Support automation cost-effective as your support volume scales.
