Yay.com

Integrate Yay.com with 2800+ apps and services

Supercharge your Yay.com support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses across channels.

Explore Triggers and Actions

New Contact Added
Trigger new event when a contact is added to a phone book. [See the documentation](https://www.yay.com/voip/api-docs/phone-books/phone-book-contact/)
Create Outbound Call
Initiates an outbound call to a specified number. [See the documentation](https://www.yay.com/voip/api-docs/calls/outbound-call/)
Get Documents
Retrieves all documents available. [See the documentation](https://www.yay.com/voip/api-docs/account/document/)
Get Phone Books
Retrieves all phone books available. [See the documentation](https://www.yay.com/voip/api-docs/phone-books/phone-book/)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Yay.com

Yay.com provides a robust VoIP system for seamless business communication, crucial for support teams to enhance customer interactions and service delivery.

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Yay.com integration in Ayudo?

To use Yay.com integration in Ayudo, add the Yay.com node to your workflow and authenticate with your API key. You can create support tickets from Yay.com events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Yay.com data in support conversations.

Do I need any special permissions or API keys to integrate Yay.com with Ayudo?

Yes, you will need an API key from Yay.com, which can be found in your Yay.com account settings. Ensure your API key has permissions to manage calls, access VoIP data, and sync contacts. Admin access may be required to generate or manage these credentials. Ensure your credentials have access to communication logs for full support automation capabilities.

Can I combine Yay.com with other apps in Ayudo workflows?

Yes! Yay.com works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Yay.com event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient support management and enhanced customer interactions.

What are some common use cases for Yay.com integrations with Ayudo?

Common use cases include auto-creating support tickets from Yay.com events, syncing customer data between Yay.com and support tools, triggering AI agent responses based on Yay.com activities, sending proactive support messages via voice/text agents, and updating Yay.com records after support conversations. Each enhances support efficiency and customer satisfaction.

How does Ayudo's pricing model benefit me when integrating Yay.com?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume, allowing unlimited AI agent interactions. This enables your support team to handle more conversations with AI agents without additional costs, making Yay.com automation cost-effective as your support volume scales.

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