Zoom

Integrate Zoom with 2800+ apps and services

Supercharge your Zoom support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses.

Explore Triggers and Actions

Custom Events (Instant)
Trigger new events tied to your Zoom user or resources you own
Meeting Deleted (Instant)
Trigger new event each time a meeting is deleted where you're the host
Meeting Created (Instant)
Trigger new event each time a meeting is created where you're the host
Meeting Ended (Instant)
Trigger new event each time a meeting ends where you're the host
Meeting Started (Instant)
Trigger new event each time a meeting starts where you're the host
Meeting Updated (Instant)
Trigger new event each time a meeting is updated where you're the host
Zoom Phone Events (Instant)
Trigger new Zoom Phone event tied to your Zoom user or resources you own
Recording Completed (Instant)
Trigger new event each time a new recording completes for a meeting or webinar where you're the host
Webinar Created (Instant)
Trigger new event each time a webinar is created where you're the host
List Past Meeting Participants
Retrieve information on participants from a past meeting. [See the docs here](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/pastMeetingParticipants).
List Past Webinar Q&A
The feature for Webinars allows attendees to ask questions during the Webinar and for the panelists, co-hosts and host to answer their questions. Use this API to list Q&A of a specific Webinar.
List User's Call Logs
Gets a user's Zoom phone call logs. [See the documentation](https://developers.zoom.us/docs/zoom-phone/apis/#operation/phoneUserCallLogs)
List Webinar Participants Report
Retrieves detailed report on each webinar attendee. You can get webinar participant reports for the last 6 months. [See the docs here](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/reportWebinarParticipants).
Send Chat Message
Send chat messages on Zoom to either an individual user who is in your contact list or to a of which you are a member.
Update Meeting
Updates an existing Zoom meeting
Update Webinar
Update a webinar's topic, start time, or other settings
View User
View your user information
Get Meeting Transcript
Get the transcript of a meeting. [See the documentation](https://developers.zoom.us/docs/api/meetings/#tag/cloud-recording/get/meetings/{meetingId}/transcript)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoom

Zoom is essential for customer support teams, enabling reliable video and chat communications to enhance service delivery and customer engagement.

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zoom integration in Ayudo?

To use Zoom integration in Ayudo, add the Zoom node to your workflow. Authenticate using OAuth to securely connect your account. With this setup, you can create support tickets from Zoom events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoom data in support conversations.

Do I need any special permissions or API keys to integrate Zoom with Ayudo?

You'll need an OAuth token from Zoom, which can be found in your Zoom account settings under 'API Credentials'. Ensure you have permissions to access meeting and webinar details and that you have admin access to grant these rights. Ensure your credentials have access to meetings and webinars for full support automation capabilities.

Can I combine Zoom with other apps in Ayudo workflows?

Yes! Zoom works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Zoom event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This ensures a streamlined support process.

What are some common use cases for Zoom integrations with Ayudo?

Common use cases include auto-creating support tickets from Zoom events, syncing customer data between Zoom and support tools, triggering AI agent responses based on Zoom activities, sending proactive support messages via voice/text agents, and updating Zoom records after support conversations.

How does Ayudo's pricing model benefit me when integrating Zoom?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Zoom automation cost-effective as your support volume scales.

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