Zendesk

Gmail

Closed Ticket Email Updates

Stay informed on your support performance with instant email updates in Gmail when Zendesk tickets are closed. This integration ensures your team is always aligned, enabling timely follow-ups and enhancing customer satisfaction without the hassle of manual updates.

When this happens...

Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

automatically do this!

Send Email

Send an email from your Google Workspace email account

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New Ticket (Instant)

Emit new event when a ticket is created

Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

Ticket Updated (Instant)

Emit new event when a ticket has been updated

Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

Update Signature for Primary Email Address

Update the signature for the primary email address

Update Signature for Email in Organization

Update the signature for a specific email address in an organization

Send Email

Send an email from your Google Workspace email account

Remove Label from Email

Remove label(s) from an email message

List Labels

List all the existing labels in the connected account

Download Attachment

Download an attachment by attachmentId to the /tmp directory

Find Email

Find an email using Google's Search Engine

Archive Email

Archive an email message

Create Label

Create a new label in the connected account

About the apps

Learn more about

Zendesk

and

Gmail

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

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Why

Zendesk

+

Gmail

= Perfect Match

When tickets are closed in Zendesk, email updates are automatically sent via Gmail to keep stakeholders informed. This seamless integration eliminates the need for manual notifications, ensures that everyone stays updated in real-time, and enhances communication across your organization. The result is improved transparency, quicker follow-up actions, and increased customer satisfaction as stakeholders are promptly informed of ticket resolutions.

Closed Ticket Email Updates

Explore Triggers and Actions

About the apps

About

Zendesk

About

Gmail

Why

Zendesk

+

Gmail

= Perfect Match

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