Zendesk

Gmail

Closed Ticket Email Updates

Stay informed on your support performance with instant email updates in Gmail when Zendesk tickets are closed. This integration ensures your team is always aligned, enabling timely follow-ups and enhancing customer satisfaction without the hassle of manual updates.

When this happens...

Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

automatically do this!

Send Email

Send an email from your Google Workspace email account

Get Started See Ayudo in action

Explore Triggers and Actions

New Ticket (Instant)

Emit new event when a ticket is created

Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

Ticket Updated (Instant)

Emit new event when a ticket has been updated

Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

Update Ticket

Updates a ticket. See the documentation

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation

Get Ticket Info

Retrieves information about a specific ticket. See the documentation

List Tickets

Retrieves a list of tickets. See the documentation

Delete Ticket

Deletes a ticket. See the documentation

Create Ticket

Creates a ticket. See the documentation

About the apps

Learn more about

Zendesk

and

Gmail

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations

No items found.

Why

Zendesk

+

Gmail

= Perfect Match

When tickets are closed in Zendesk, email updates are automatically sent via Gmail to keep stakeholders informed. This seamless integration eliminates the need for manual notifications, ensures that everyone stays updated in real-time, and enhances communication across your organization. The result is improved transparency, quicker follow-up actions, and increased customer satisfaction as stakeholders are promptly informed of ticket resolutions.