Intercom
Freshdesk

Company Contact Creator

Effortlessly create support contacts in Freshdesk from new companies in Intercom. This integration saves you time by automating contact management, ensuring your support team is always equipped with the latest customer information to enhance response times and improve overall service quality.

When this happens...

New Companies
Emit new event each time a new company is added.

-

automatically do this!

Create Contact
Create a new contact in Freshdesk
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Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Intercom

+

Freshdesk

= Perfect Match

When new companies are added in Intercom, support contacts are automatically created in Freshdesk, ensuring your support team has the latest customer information at their fingertips. This seamless integration eliminates manual data entry, streamlines the onboarding process, and enhances communication between sales and support teams. The result is improved efficiency, faster response times, and a more personalized customer experience.

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