When new companies are added in Intercom, their profiles are automatically created in Freshdesk, streamlining your customer support workflow. This seamless integration ensures that your support team has instant access to up-to-date company information, reducing manual data entry and minimizing errors. As a result, your team can respond faster to inquiries, provide more personalized service, and maintain comprehensive records for each client. The result is improved operational efficiency, enhanced customer satisfaction, and better collaboration across your teams.