Intercom
Salesforce

Conversation Contact Bridge

Seamlessly transform customer interactions into actionable insights by automatically creating Salesforce contacts from new conversations in Intercom. This integration empowers your sales team to follow up promptly, ensuring no engagement is missed and fostering stronger relationships with potential clients.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Create Contact
Create a new contact in Freshdesk
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Explore Triggers and Actions

Triggers
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Actions
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Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Post a Message to Chatter Feed
Post a feed item in Chatter. See the documentation
Find Records
Retrieves selected fields for some or all records of a selected object. See the documentation
Delete Record
Deletes an existing record in an object. See the documentation
Create Event
Creates an event. See the documentation
Delete Opportunity
Deletes an opportunity. See the documentation
Create User
Creates a Salesforce user. See the documentation
Create Task
Creates a task. See the documentation
Create Record
Create a record of a given object. See the documentation
Create Note
Creates a note. See the documentation

About the apps

Learn more about

Intercom

and

Salesforce

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Intercom

+

Salesforce

= Perfect Match

When new conversations occur in Intercom, contacts are automatically created in Salesforce, ensuring that your sales team has immediate access to valuable customer insights. This seamless integration bridges communication and sales, eliminates manual data entry, and guarantees that every interaction is captured in your CRM. The result is enhanced lead tracking, improved sales follow-ups, and a more comprehensive view of customer relationships.

Popular App Usecases

Lead Email HubSpot Sync
Sync lead emails with HubSpot contacts
Lead Email to Sales Lead
Convert email leads into Salesforce leads
Lead to HubSpot Pipeline
Convert leads into HubSpot contacts
Lead Email Contact Creator
Create contacts from lead emails
Lead Email to HubSpot Lead
Convert email leads into HubSpot leads
Conversation to Ticket Bridge
Transform conversations into support tickets
Company to HubSpot Sync
Sync companies with HubSpot database
User to HubSpot Sync
Sync users with HubSpot CRM
Lead to Sales Pipeline
Convert qualified leads into sales leads

Built by folks who built

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From voice to workflows, see Ayudo in action.

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